All case studies
Conversational AI
AI-Powered WhatsApp Automation Chatbot
A multimodal WhatsApp chatbot that analyzes plant images to detect diseases or infestations and recommends suitable treatment products with purchase links.
Client focus: Agri / Plant Health (WhatsApp Business)
24x7
Automated engagement
The Challenge
The client received a high volume of customer queries via WhatsApp and needed automated image-based understanding combined with secure data storage and retrieval to respond instantly and accurately.
Our Solution
We built a multimodal AI chatbot with text and image understanding, integrated vector search for product and document retrieval, and automated workflows with secure cloud storage — delivering 24x7 contextual customer engagement.
Key features delivered
- Text and image-based AI processing
- Qdrant vector database for product retrieval
- PostgreSQL chat memory storage
- Meta WhatsApp Business integration with product purchase links
Results & Impact
- ▹24x7 automated customer engagement
- ▹Reduced manual support workload
- ▹Faster response time with contextual AI replies
- ▹Improved customer engagement & turnaround time
Technology stack
n8nOpenAIQdrantPostgreSQLWhatsApp Business APIAzure Document IntelligenceS3 Storage